Customer Success

Your Success is
Our Shared Mission

We don’t just deliver software. We partner for outcomes — measurable,
sustainable, and compounding.

Partnership

From First Login to Measurable Business Impact

Our Customer Success framework is built around three pillars that ensure
you launch fast, stay supported, and grow continuously.

Customer Onboarding

We design a tailored onboarding experience to align with your pricing strategy, data landscape, and organizational goals. Our implementation specialists guide you through setup, integration, and training so your team achieves value from day one.

Customer Support

Our dedicated support team ensures smooth daily operations and rapid resolution. With proactive monitoring, knowledge resources, best-in-class SLA model,  and real-time assistance 24x7, you’re never on your own.

Customer Services

We offer consulting services to help you unlock more value from your investment. Whether it’s optimizing pricing models, enhancing integrations, or identifying new margin opportunities, our experts are ready when you need them.

Customer Onboarding

Onboard with Confidence. Launch with Impact.

Revomo’s Customer Onboarding team ensures a fast, structured, and goal-driven start, helping you align your data, systems, and pricing strategy to deliver measurable outcomes and the fastest time-to-value through a proven onboarding framework.

01
Project Kickoff

Align on goals, success metrics, use cases, requirements, solution design and timelines with your Revomo onboarding team.

02
Data Integration

Model, cleanse, import and integrate product, customer, transaction and other key data sets for enabling single source of truth for pricing.

03
Workspace Config

Set up your workspace, configure pricing models, business rules, analytics and core workflows to support your pricing transformation.

04
User Testing

Validate readiness, data accuracy, and pricing logic. Test workflows, approvals, and integrations to ensure everything performs flawlessly.

05
Go Live

Launch confidently with Revomo. Empower teams, monitor adoption, and capture early wins that prove measurable impact from day one.

Why You Can Trust Revomo’s Onboarding Team?

Industry Expertise

Our team combines decades of experience in pricing and revenue management, ensuring your Revomo implementation aligns perfectly with your business model, systems, and market realities.

Tailored Onboarding

Every engagement starts with a jointly defined success plan that connects your goals — pricing accuracy, margin lift, faster price execution to clear milestones and measurable outcomes.

Dedicated Partnership

From data modeling and integration to training and rollout, your dedicated Customer Success Manager and solution specialists stay by your side to guide, troubleshoot, and accelerate every step till go-live.

Proven Results

Manufacturers and distributors across North America are using Revomo to unify data, modernize pricing, and drive measurable margin
improvement within weeks of deployment.

Customer Support

Continuous Care for Continuous Performance

Revomo’s Customer Support team ensures uninterrupted performance and peace of mind long after go-live.
From real-time assistance to proactive health checks and best-practice guidance, our experts keep your pricing operations running smoothly so your teams can focus on driving results, not resolving issues.

Plan Details
Annual Subscription Spend ($)
Support Package Cost (%
of Subscription Fee)
Access to User Guides
User Community
Revomo AI Support
Support Team Availability
P1 Response Time
Solution Engineering Resources
Customer Success Resources
Basic
Under $35,000
Included
24x7 Online
Mon-Fri 9AM to 5PM
2 Hours
Self-Serve
None
Silver
$35,000 to $200,000
10%
24x7 Online
24x5 Online
1 Hour
Support Engineer
Customer Success
Manager
Gold
Above $200,000
20%
24x7 Online
24x7 Online + Phone
30 Minutes
Support Engineer
dedicated
Customer Success
Manager
dedicated
Customer Services

Partnership Beyond Implementation

Revomo’s Customer Services team helps you unlock deeper value from your pricing transformation.
Through business, technology, and value consulting, our experts partner with you to refine strategy,
enhance integrations, and identify new opportunities for revenue and margin growth.

Business Consulting

Our consultants work with your pricing, sales, and finance teams to assess strategy maturity, refine pricing models, and design policies that align with your commercial goals.

Technology Consulting

Our experts guide your team through data mapping, ERP/CRM integrations, API setup, and architectural design reviews to ensure scalability, reliability, and data integrity.

Value Consulting

We partner with you to define success metrics, monitor realized value, and continuously optimize performance through prescriptive analytics and diagnostic insights.

Get more Information about Customer Services
Want to learn more? We can help find the service that’s right for you.
Request Information

“Revomo’s Customer Success and Consulting teams have been instrumental in helping us modernize our pricing and margin management. Their guidance from onboarding to analytics has helped us unify our data, simplify workflows, and achieve measurable business impact.”

Ben Whitworth
VP of Finance, Taymor Industries
Resources

Get Product Help & Connect

Power your transformation with expert insights, answers
and self-serve resources.

Blog

Ideas, insights, and strategies on pricing, analytics, and revenue optimization from the Revomo team and industry leaders.

Explore Blogs

Answers

Get quick solutions to common questions and product scenarios curated from real world customer problems and experiences.

Explore Answers

Demos

Watch guided industry and use case specific product demos and feature walk-throughs that show Revomo in action.

Watch Demos

Guides

Step-by-step playbooks on setup, best practices, and advanced pricing use cases to help you scale confidently.

Download Playbook

The Future of Pricing, Today!

From possibility to reality in days, not months or years!